Contact Delphi Water Restoration

How do you keep water damage from spreading before help arrives?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• Stay out of standing water that's touching outlets or extension cords, and keep kids and pets out of that room.
• For a leak at one fixture, close the small valve under the sink or behind the toilet. For anything bigger, use the main valve, which is usually in the basement near the meter.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• If water is coming in from outside after a storm, stay out of moving water and keep track of where it's entering so you can show the crew.
• Frozen pipes usually split in outside walls or unheated spaces. Close the main valve, and don't try to thaw the pipe with an open flame.
• Pick up anything that can wick water, like curtains touching the floor or boxes stored low. Small items are easiest to save if they come out early.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• Hold off on permanent repairs until you've read your policy. The claim tips from the Indiana Department of Insurance explain why.

What details help the crew show up ready in Delphi?

The first call takes a few minutes, and most of it is about where the water came from and how far it spread.

• What started it, if you know, like a burst pipe or rain coming in.
• Whether the water came from inside the house or from outside.
• How deep the water is in the basement and whether it has reached the furnace or water heater.
• About how long the water has been sitting.
• About how old the house is. A lot of homes in Delphi date from the 1840s to 1960s, and older plumbing changes what the crew checks first.
• Anything the crew needs to get in, like a gate code or where to park.
• If any outlets or appliances are in the water.

Short answers are enough, since the crew will look at everything again in person.

What will the crew do first when they arrive?

Their first job is the source. Once the leak or backup is stopped and the power is safe, they move on to how far the water went.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

Once you give the go ahead, extraction and drying start. The crew comes back to check the readings and moves equipment as areas dry out.

What should the crew know about homes in Delphi?

With homes in Delphi built anywhere from the 1840s to 1960s, it helps to know which decade yours came from. You'll see Victorian, ranch, Colonial Revival and two story homes across Delphi. Most homes here have basements, which is where water usually collects first, whether it's from a pipe or from the ground. Homes near the Wabash River and Deer Creek can take on groundwater or surface water after long rains, which the crew handles differently from a pipe leak. Galvanized supply lines still turn up in older homes here, and they're a common source of leaks at threaded joints. Share what you know about the house on the call, even if it's a rough guess.

Which neighborhoods and nearby towns does this number cover?

Homeowners in these parts of Delphi use this page:

• Pittsburg · basements are common
• Manary's Addition · most with basements
• Delphi City Center / Courthouse Square District · homes from the 1850s to 1870s
• East Washington Street Corridor · most with basements
• Rockfield · most with basements

Calls from nearby Flora, Battle Ground and Rossville reach the same team. If you can't tell whether you're covered, call anyway, and the team will tell you on the phone whether a crew can reach your address. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What do Delphi homeowners ask before they call?